Casino Cashier
Cage Cashiers work in casinos and complete tasks such as exchanging cash for casino tokens and the other way around, performing cash checks, handling wire transfers, spotting problematic transactions. Cage Cashier - Casino handles financial transactions including exchanging cash for casino tokens, performing credit checks, and cashing checks. Accounts for all transactions and balances books to.
The Guide To Resume Tailoring
A casino cashier must have the following duties: Update and maintain company databases related to client records, balancing books and any red flags such as credit rejections or duplicate accounts.
Guide the recruiter to the conclusion that you are the best candidate for the casino cashier job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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- Perform all duties as assigned by management
- Works with high limit customers to ensure they are provided with prompt, courteous and friendly service
- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy
- Adhering to regulatory, departmental and company policies along with working with other cashiers and supervisors
- Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests
- Performs all duties in a confidential manner
- Securing of company funds; provide accurate and courteous guest service
- Responsible for the makeup and verification of bankrolls by supplying currency, coin and gaming checks for all money-handling departments
- Perform numerous telephone functions to and from central credit, other casinos, and departments within River City Casino
- Maintaining and assuring the proper routing of the department’s paperwork
- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., jackpot/fill window)
- Establishes accurate accounts for players based on data entry guidelines, issue cards and explains the program to them
- Be prepared to work in adverse conditions, over-time, nights, weekends and holidays
- Answers questions about the myChoice program, gaming sessions, transportation services, parking, facilities, hotels, restaurants, and all events and promotions
Casino Cashier Job Description
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Casino CashierResume Examples & Samples
Casino Cashier Jobs Las Vegas
- Securing of company funds; provide accurate and courteous guest service
- Redeeming coins, cash checks, and supply information to guests
- Maintaining and assuring the proper routing of the department’s paperwork
- Balance the mobile cart impress total
- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty
- Responsible for the movement and protection of company funds. This includes pushing/pulling 500 lb. cart
- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., jackpot/fill window)
- Implement and maintain a working knowledge of the Ameristar, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos
- Establishes accurate accounts for players based on data entry guidelines, issue cards and explains the program to them
- Issues cash, prizes or comp redemptions based on earned number of points and comps available in player accounts
- Updates accounts with information changes and obtains missing information on player accounts
- Answers questions about the myChoice program, gaming sessions, transportation services, parking, facilities, hotels, restaurants, and all events and promotions
- Responsible for accurately identifying Elite Guests for Preferred Player Boarding and various other complimentaries
- Responsible for implementing the current promotion abiding by the rules of that promotion
- Participates in special events as assigned
- Requires standing for eight to ten hours
- Strong problem solving, mediation, and consulting skills
- Knowledgeable of Colorado state gaming regulations
- Knowledge of computers
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues
- Must have good communication and guest service skills
- Money handling and organizational skills preferred
Casino CashierResume Examples & Samples
- Distribute monies to gaming guests via check cashing, conversion of coins and gaming checks into currency for gaming guests
- Ensures accountability of all transactions through verification and documentation of exchanges
- Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests
- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services
- Responsible for the makeup and verification of bankrolls by supplying currency, coin and gaming checks for all money-handling departments
- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip Bank, performing all transactions with guests/employees in a confidential manner
- Adhering to regulatory, departmental and company policies along with working with other cashiers and supervisors
- Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies
- Minimum six months to a year cash handling experience strongly preferred within high volume industries
- Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.)
- Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more
- Must be able to stand for prolonged periods of time or entire shift
- Must be able to read, write, speak and understand English
- Must be able to maneuver around office areas, effectively work in high traffic areas and respond to visual and aural cues
Casino CashierResume Examples & Samples
- Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers
- Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees
- Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer
- Perform numerous telephone functions to and from central credit, other casinos, and departments within River City Casino
- Open check-cashing cards (requires making credit inquiries)
- Works with high limit customers to ensure they are provided with prompt, courteous and friendly service
- Performs all duties in a confidential manner
- Perform all duties as assigned by management
Casino CashierResume Examples & Samples
- Providing a “Wow” experience for every guest, every time per the Red Carpet Customer Service Program
- Develops a thorough understanding of player's club and remains current on all promotions and events
- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy
- Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max
- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations
- Demonstrates proficiency in AS400 menus, Internal Controls, ACSC system, department policies/procedures and any other functions associated with the successful operation
- Serves as property ambassador and has solid overall knowledge of the property, including the casino
- Develops and maintains a good relationships with loyal players in order to maximize opportunity for personalized experience and return visits
- At the completion of the 5-day training period, demonstrate proficiency in computer program usage; basic knowledge of our Internal Controls; Departmental Policy and Procedures; compliance with Federal Title 31 regulations; and any other functions associated with the successful operation of the Cashiers Cage and Hollywood Casino
- High school diploma/ GED
- 1 year of prior work experience or equivalent combination of education and experience
- Must have the ability to read and interpret documents, such as safety rules and manuals
- Must have the ability to perform basic math skills
- Must have the ability to interpret a variety of instructions (i.e. written, oral, etc)
- Intermediate computer knowledge; MS Office, Server and Web based systems
- Walking 20% of the time
- Standing 80% of the time
- This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment