Mayaguez Hotel Y Casino

Ruta 104 KM 0.3 Sector Algarrobo,00681Mayaguez

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Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout.

The well-equipped rooms feature air conditioning, flat-screen cable TV with remote control, coffee maker, telephone line with voice mail and the private bathroom provides a hairdryer and magnifying mirrors.

Mayaguez Resort & Casino features El Castillo, an à-la-carte restaurant that serves characteristic local cuisine for breakfast lunch and dinner. There are also a bar and a lounge, La Veranda Terrace, which offers cocktails and nightcaps. A sports bar is also available on site.

The resort also has parking facilities for 700 cars, banquet rooms, a gym, hot tub, a children’s wading pool, tennis courts and a health and beauty spa with a beauty salon. The property also has an on-site casino.

Mayaguez Resort & Casino is 10 minutes’ drive from Puerto Rico’s Zoo, plus Euganio María de Hostos Airport can be reached in a 15-minute drive. Some of the most beautiful beaches and touristic attractions are a short ride from the property.

Rooms: 2

Facilities of Mayaguez Resort & Casino

Activities

• Mini golf
• Water park
• Themed dinners

• Happy hour
• Live music/Performance

• Live sports events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room

• Packed lunches
• Special diet meals (on request)
• Vending machine (drinks)

• Vending machine (snacks)
• Grocery deliveries
• Kids' meals
• Kid-friendly buffet

Pool and Spa

• Spa
• Massage
• Hot tub/Jacuzzi
• Outdoor pool

• Outdoor pool (year-round)
• Bathhouse
• Waterslide

• Pool/Beach towels
• Pool bar
• Swimming pool

Front Desk Services

• 24-hour front desk
• Express check-in/out
• Tour desk

• Baggage storage
• ATM on site

• Concierge
• Private check-in/out

Common Areas

• Terrace
• Game room

• Sun deck

Entertainment & Family Services

• Casino
• Entertainment staff

• Evening entertainment

• Indoor play area
• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Honeymoon suite
• Elevator
• Smoke-free property

• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers

• Delivered food covered securely

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is available on site (reservation is not needed) and costs USD 6.69 per day.

Policies of Mayaguez Resort & Casino

Mayaguez Hotel Casino

These are general hotel policies for Mayaguez Resort & Casino. As they may vary per room type, please also check the room conditions.

Mayaguez Tropical Casino Hotel

Check-in

15:00 - 23:30 hours

Check-out

Mayaguez Resort And Casino Telefono

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!One child under 16 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.